Table of Contents

    Consumer Law Project

    LawNY launched the Consumer Law Project on December 1, 2017. Our Consumer Hotline provides callers with basic information and pro se resources on different topics such as:

    • credit reports,

    • debt collection,

    • scams,

    • student loans,

    • identity theft,

    • vehicle repossession,

    • lemon law issues, and more.

    In addition to getting answers to pressing legal questions, LawNY advocates provide full representation to eligible callers in many consumer cases.

    The project covers all of LawNY's counties (Monroe, Ontario, Wayne, Seneca, Yates, Livingston, Tompkins, Tioga, Allegany, Steuben, Chemung, Schuyler, Cattaraugus, and Chautauqua).

    In order to reach our Hotline, please first contact your local LawNY office. They will direct you to the Hotline messaging system, where you can leave a voicemail. An advocate from our Consumer Law Project will call you back within three business days to speak with you and give you information about your rights.

     

    Articles that may be of interest to you:

    Scams During COVID-19 (infographic)

    COVID-19 and Federal Student Loans (infographic)

    COVID-19 and Private Student Loans in New York State (infographic)

    COVID-19 and NYS Nursing Homes (infographic)

    Last updated on .

    Table of Contents

      NEWS

      News & publications

      More News

      September 16, 2025

      LawNY® in the News

      2025 -Cutting free legal aid would put justice out of reach for many New…

      Read More about LawNY® in the News

      August 19, 2025

      General Information for Filing an Article 7-D Petition

      Para ver este artículo en español por favor visite aquí. (To view this article…

      Read More about General Information for Filing an Article 7-D Petition

      Our Partners

      We proudly receive support from the following (to read a full list of our supporters, visit the "Who We Are" tab above):